Privacy Policy

Read our privacy policy below to learn more.

Effective date: 26th June, 2024

This Privacy Policy discloses the privacy practices for Aradhya Tutorials with regard to the collection, use, and protection of the personal information of users ("You" or "Your") on our online platform “aradhyatutorials.in”. This Policy describes our practices regarding your choices in relation to how we collect, store, use, share, and secure your personal information. It also describes your rights regarding your personal information and how to contact us or supervisory authorities in the event you have a complaint.

By providing your consent to this Privacy Policy and accepting our Terms of Use, you agree to the collection, use, and transfer of your personal information as set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use/access our Website.

Types of Information Collected

We collect various types of personal information from users to provide and improve our services. The types of information we collect include:

A

Personal Information:

This includes your first name, last name, date of birth, email address, and phone number.

B

Usage Information:

This includes your IP address, browser type, device information, geographic location, and information about your interactions with our website and services, such as classes attended, study materials accessed, and search queries.

C

Automatic Information Collection:

We collect information automatically through cookies, log files, and other tracking technologies. This includes your activity on our website, device and software characteristics, connection information, statistics on page views, referral URLs, and standard web server log information.

How We Collect Information

A

Directly from You:

We collect personal information that you provide directly to us when you register on our website, express interest in our products and services, participate in activities on our website, or otherwise contact us.

B

Automatically:

We automatically collect certain information when you visit our website or use our services. This information helps us to improve security, analyze trends, administer the website, and enhance your overall experience.

How We Collect Information

A

Directly from You:

We collect personal information that you provide directly to us when you register on our website, express interest in our products and services, participate in activities on our website, or otherwise contact us.

B

Automatically:

We automatically collect certain information when you visit our website or use our services. This information helps us to improve security, analyze trends, administer the website, and enhance your overall experience.

Employee and Vendor Information Usage

A

Employee Information:

If you are an employee, we use your personal information for payroll processing, recording attendance, deducting taxes, and providing employee benefits, such as medical insurance and provident fund contributions.

B

Vendor Information:

If you are a vendor or supplier, we use your personal information to process payments and comply with tax obligations.

Purpose of Collecting Information

A

Service Provision:

To provide you with our educational services, courses, study materials, and tutorials.

B

Vendor Information:

If you are a vendor or supplier, we use your personal information to process payments and comply with tax obligations.

C

Personalization:

To personalize your experience on our website and provide you with customized content and recommendations.

D

Customer Support:

To respond to your inquiries, provide customer support, and communicate with you about your account and our services.

E

Marketing and Promotions:

To send you promotional emails, SMS, and notifications about new features, content, special offers, and surveys.

F

Legal Compliance:

To comply with our legal and regulatory obligations, prevent fraud, and verify your identity.

G

Service Improvement:

To analyze usage patterns and improve the content, functionality, and security of our website.

Community Features and User-Generated Content

Our website may offer features that allow users to connect and communicate in public or semi-public spaces, such as forums and teams. Be sensible and cautious when sharing personal information in these community spaces, as it can be read, collected, or used by others.

Data Security

Technical and Administrative Security Measures

A

SSL Certification:

We use standard SSL certification to create a secure connection between our server and your browser, ensuring that any data transferred is encrypted and protected.

B

Encryption:

User passwords are encrypted using 64-bit encryption and stored securely to prevent unauthorized access.

C

Firewalls:

Our servers are protected by firewalls that prevent unauthorized access and safeguard your information from external threats.

D

Physical Access Controls:

We have implemented physical security measures to protect our data centers and ensure that only authorized personnel have access to sensitive information.

E

Access Authorization Controls:

Access to your personal information is restricted to authorized personnel only, and these individuals are bound by confidentiality obligations.

User Responsibilities

While we strive to protect your personal information, it is important that you take steps to safeguard your data as well. This includes:

A

Protecting Your Account Credentials:

Ensure that your username and password are kept confidential and do not share them with others. Use strong passwords and update them regularly.

B

Reporting Suspicious Activity:

If you believe that your account has been compromised or you notice any suspicious activity, please contact us immediately at the email given below.

Data Storage and Processing

We store and process your personal information on computers located in India, which are protected by physical and technological security devices. Third parties may be used to verify and certify our privacy principles.

Security of Payments

When you use payment options such as credit or debit cards, the transactions are processed through secure payment gateway providers. We do not store any card information (other than the last four digits of your card) on our servers. Payment gateways such as Razorpay, CCAvenue, and PayU handle all payment transactions securely.

Notification of Security Breaches

In the unlikely event of a data breach, we have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Limitations of Security

Notwithstanding our efforts to ensure the security of your personal information, we cannot guarantee absolute security. By using our website, you acknowledge that you understand and agree to assume these risks.

Contact Information for Security Concerns

If you have any concerns regarding the security of your personal information, please contact us at: contact@aradhyatutorials.in

User Rights and Choices

Accessing and Updating Personal Information

You have the right to access and update your personal information. If you need to review, modify, or correct your personal information, you can do so by contacting us at help@aradhyatutorials.in. We strive to ensure that your personal information is accurate and up-to-date.

Withdrawing Consent

You have the right to withdraw your consent to the collection and use of your personal information at any time. To withdraw your consent, please send an email to grievance@aradhyatutorials.in. Please note that the withdrawal of consent will not be retrospective and will apply prospectively.

Opting Out of Marketing Communications

If you do not wish to receive marketing communications from us, you can opt out by following the unsubscribe link in the email you receive or by changing your communication preferences in your account settings. You can also reach out to us via chat, WhatsApp, call, or email to block promotional communications.

Exercising Your Rights

To exercise any of your rights, such as accessing, updating, or deleting your personal information, or to withdraw consent, you may write to us at grievance@aradhyatutorials.in. We will respond to your request in accordance with applicable laws.

Limitations on User Rights

Your right to access, modify, or withdraw consent to provide personal information may be denied or limited by us, as required under any applicable law, law enforcement requests, or under any judicial proceedings.

Consent to the Policy

By using our website, you consent to our Privacy Policy and agree to the collection and use of your personal information as outlined herein. If you do not agree with the terms of this Privacy Policy, please do not use/access our website.

Cookies and Tracking Technologies

Use of Cookies

Our website uses "cookies" to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to personalize the content that you see on our website and to enhance your user experience.
Cookies help us to:

  • Keep track of your preferences
  • Understand and save your preferences for future visits
  • Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future

Managing Cookie Preferences

You can manage your cookie preferences through your browser settings. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access certain functionalities on our website or may experience reduced functionality. We never place personally identifiable information in cookies.

Third-Party Cookies

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our sites and/or other sites on the Internet. However, users can opt out of the DART cookie by accessing Google’s ad and content network Privacy Policy at this link.

Information Automatically Collected

We receive and store certain types of information whenever you interact with us via our website, application, or service. This information includes:

  • Device and software characteristics (such as type and configuration)
  • Connection information
  • Statistics on page views
  • Referring source (for example, referral URLs)
  • IP address (which may tell us your general location)
  • Browser and standard web server log information
  • Information collected via the use of cookies, web beacons, and other technologies

Advertisers and Third-Party Links

Our website may include links to other websites or applications governed by their respective privacy policies, which are beyond our control. Once you leave our servers, the use of any information you provide is governed by the privacy policy of the operator of the site you are visiting.

Our website may also present information to advertisers to help them understand our audience and confirm the value of advertising on our website. This information is usually in the form of aggregated statistics on traffic to various pages and content within our website.

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about goods and services of interest to you.

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our sites and/or other sites on the Internet. Users may opt out of personalized advertising by visiting Ads Settings or by visiting www.aboutads.info to opt out of a third-party vendor's use of cookies for personalized advertising.

No Personally Identifiable Information in Cookies

The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

Changes to the Privacy Policy

Notification of Changes

We reserve the right to change the terms of this Privacy Policy from time to time as we see fit. Your continued use of the site following any changes to these terms will signify your acceptance of those changes. We encourage you to periodically review this page for the latest information on our privacy practices.

User Responsibilities to Review Policy Updates

If you are a registered user, we will notify you before we make changes to this Privacy Policy and give you the opportunity to review the revised policy before you choose to continue using our services. If you are just a visitor, please note that this Privacy Policy is subject to change at any time without notice. To ensure you are aware of any changes, please review this policy periodically.

Consent to Policy Updates

By continuing to use our website after changes to this Privacy Policy have been posted, you are agreeing to be bound by the revised policy. If you do not agree with the updated terms, you must stop using our services.

Terminating Use Due to Policy Changes

Should it be that you do not accept any modifications or amendments to the Privacy Policy, you may terminate your use of this application immediately. You can do this by contacting us at contact@aradhyatutorials.in and requesting the termination of your account.

Effective Date of Changes

All changes to this Privacy Policy are effective when they are posted on this page. The date of the latest revision will be indicated at the top of the policy.

Contact Information

How to Contact for Privacy Concerns

If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us using the following details:

We are committed to addressing your inquiries and resolving any concerns you may have about the handling of your personal information.

General Inquiries

For general inquiries or to provide feedback about our privacy practices, you can reach us at:

We value your feedback and are always looking for ways to improve our services and privacy practices.

Follow Us on Social Media

We aim to respond to all inquiries and concerns promptly. Your privacy and trust are important to us, and we are dedicated to ensuring that your personal information is handled with the utmost care and respect.